Scheduled Phone System Outage
 
Posted on Monday July 30, 2018
 
Contact: Officer Tim Aycock
              Public Information Officer
              taycock@matthewsnc.gov
              704.847.5555

July 30, 2018

Please be aware that on Tuesday July 31, 2018 at approximately 8:00 a.m., we will begin transitioning our new phone system and may experience periodic momentary outages involving any of our direct phone numbers including our communications number of: 704.847.5555.  Please keep this in mind in case of an emergency if you usually contact us directly through that number.  911, however, will still be fully operational and transferring calls to the Charlotte communications center, who will then provide us with any needed information.  This is expected to be a quick transition that should take only several minutes, but we want everyone to be aware in case there are any unexpected issues. This should not prevent or delay any police response in any situation.  An update will be provided once everything has been installed, tested and is back operational.

If you have any questions regarding this, please call 704.847.5555 before 5:00 p.m. today.

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Town of Matthews, North Carolina

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Town of Matthews
232 Matthews Station St.
Matthews, NC 28105

Phone (704) 847-4411
Fax (704) 845-1964

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